The indignity of service work | My experiences as a fast-food worker | Part 4
“The pathetic value and arbitrariness of rewards at foodchain made the punishment aspect of games the main incentive for competition. Some of these punishments, as discussed in the earlier part of this series, were explicit, however, some were seemingly (and possibly) accidental side-effects. […] Beyond the unfairness of rewards and punishments, and the arbitration involved in the allocation of them, the sales game itself was rigged.” … More The indignity of service work | My experiences as a fast-food worker | Part 4