The indignity of service work | My experiences as a fast-food worker | Part 6

“Using dramaturgical analysis, we see here how the actors need to perform convincingly enough that the audience doesn’t have the illusion of the overall interaction shattered- this is called impression management. Here, positive affect is a goal of the corporation because it increases profits but this extra work, which Arlie Hochschild labels “emotional labour” isn’t considered renumerable work.
This emotional labour not only compounds the exploitation of the worker, as they produce more surplus value for their employer, but it is a more obvious example of the alienation caused by capitalism.” … More The indignity of service work | My experiences as a fast-food worker | Part 6

The Psychic Landscape of Social Class & My Cleft Habitus | Part 1: Introduction

“[Diane] Reay points out how some sociological theories consider class identities consist of the practices and accounts of such practices done by members of a class, but she believes that how members of a class think and feel about those practices is a key, yet overlooked, feature of class identity. […] there is a psychic economy implicit in the reproduction of social classes whereby social class causes psychic effects which contribute to the reproduction of class, which cause psychic effects on that class that reproduce it again, and so on. […] Reay shows how experiences [of school] might not show explicit knowledge of social class, but at least an implicit understanding about class differences which effect their attitudes and practices. [In this series] I will also be reflecting on some of my own experiences of school as I think they have effected my own thoughts and practices.” … More The Psychic Landscape of Social Class & My Cleft Habitus | Part 1: Introduction

Experiences in Corporate America: Arbitration Agreements | Guest Article by Dylan Yoki

“The use of these arbitration agreements shifts the balance of power into the firm grip of the employer and there is little that the employees can do to remedy abuses by their employer with these agreements in place. This allows these abuses to go unchecked and the employees may tolerate unethical business practices out of fear of losing their job, even in the case of outright discrimination. With the working class pacified and corporate power growing, the avenues that workers can take through the legal system are dissolving into nothing and businesses are growing bolder in trampling on the rights of their employees.” … More Experiences in Corporate America: Arbitration Agreements | Guest Article by Dylan Yoki

The indignity of service work | My experiences as a fast-food worker | Part 5

“I believe that the uncritical acceptance of such methods is a result of the inculcation of values of propriety and the normalisation of examination (practices which are so generalised in modern society, they led Foucault to call it “the disciplinarian society”). Having eyes upon you, whether of the state or one’s employer (in reductionist terms, both can easily be conceived as collaborators in class domination, hence enemies/dominators of the working class and so indistinguishable in that regard) is just a part of daily proletarian life in contemporary British society.” … More The indignity of service work | My experiences as a fast-food worker | Part 5